FAQ
How long will it take to receive my mail?
All mailers will be sent from Vancouver Island, Canada the first week of every month. Joined between May 20th - June 20th? Your first mailer will be sent out the first week of july. (Please allow up to 14 business days for Canadian deliveries & up to 21 days for international shipments)
How can I track my mailer?
To keep LiveforLetters affordable I'll be using regular canada post stamps, so tracking will not be available.
My mailer arrived damaged
If your mailer arrived damaged or incorrect, please email me at liveforlines@outlook.com with your name and photos of the item(s). My usual email response time is 1-3 business days.
When will I be billed?
You will be billed on the same day of each month you initially subscribed. To check your account details, visit the Stripe Customer Portal [linked here].